Soforthilfe bei Konflikten von Experten: schnell, vertrauensvoll und effektiv

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Soforthilfe bei Konflikten

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Nachhaltige Lösungsfindung

[/fusion_title][fusion_button link=”/konfliktmanagement-beratung” text_transform=”” title=”” target=”_self” link_attributes=”” alignment=”” modal=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” color=”custom” button_gradient_top_color=”#4a9dcf” button_gradient_bottom_color=”#4a9dcf” button_gradient_top_color_hover=”#66c271″ button_gradient_bottom_color_hover=”#66c271″ accent_color=”#ffffff” accent_hover_color=”#ffffff” type=”” bevel_color=”” border_color=”” border_hover_color=”” size=”” stretch=”default” icon=”” icon_position=”left” icon_divider=”no” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]JETZT KONTAKT AUFNEHMEN[/fusion_button][/fusion_builder_column][fusion_builder_column type=”1_2″ layout=”1_2″ last=”true” spacing=”6%” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_color=”” border_style=”” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”” animation_speed=”0.1″ animation_offset=”” class=”” id=”” min_height=”” first=”false” border_sizes_top=”0px” border_sizes_bottom=”0px” border_sizes_left=”0px” border_sizes_right=”0px” spacing_left=”3%”][fusion_text columns=”” column_min_width=”” column_spacing=”” rule_style=”default” rule_size=”” rule_color=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]

Konflikte werden oft als belastend und unangenehm empfunden. Wenn sie nicht einvernehmlich gelöst werden können, reagieren die Konfliktbeteiligten im Regelfall auf drei Arten: Angriff, Flucht oder Kopf-in-den-Sand-stecken. Jede diese Alternativen führt entweder zur Eskalation oder zu einem chronischen Konflikt mit der Gefahr kollateraler Schäden am Individuum und/oder Unternehmen.

Im Falle eines Konfliktes darf nicht nur nach vordergründigen Lösungen gesucht werden, die nur den Einzelfall regeln und weniger Anstrengungen verursachen, sondern die Konfliktwurzeln und Beziehungsstrukturen der Beteiligten müssen ebenso in die Konfliktlösung miteinbezogen werden.

Genau dies sind die Grundlagen und Erfolgsfaktoren nachhaltiger Lösungen, die Ungleichgewichte von Gewinnern und Verlierern vermeiden. Durch gute Konfliktlösungen lässt sich auch die eigene Einstellung zu Konflikten positiv verändern, nämlich dahin, dass der Konflikt ein wichtiger Indikator für notwendige Veränderungen ist, mit der Chance, neue Potentiale durch die Konfliktbearbeitung zu generieren.

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Vorteile unserer Konfliktlösungen

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Wir sind überzeugt und haben die Erfahrung gemacht, dass negative Folgewirkungen dadurch vermieden werden können, wenn Konflikte unverzüglich, vertrauensvoll und intensiv bearbeitet werden. Dabei können Sie sich auf die Erfahrung unserer Konfliktmanager verlassen.

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Jeder Konflikt sollte unverzüglich bearbeitet werden, da ansonsten die Gefahr risikoreicher Weiterungen und unerwünschter Folgen besteht. Wir bieten daher bei akutem Bedarf eine Konfliktintervention innerhalb von 72 Stunden an, um Eskalationen, gestörte Zusammenarbeit, psychische Belastungen, Krankmeldungen und weitere Auswirkungen schnellstmöglich zu vermeiden.

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Konflikte sind Vertrauenssache und erfordern höchste Kompetenz. Deshalb ist es uns wichtig, persönlich und fachlich hervorragend geeignete Konfliktmanager und Mediatoren zur Verfügung stellen zu können. Denn um verantwortungsvoll mit Konflikten und Beteiligten umzugehen, bedarf es neben nachgewiesener fachkundiger Expertise auch Einfühlungsvermögens und Empathie.

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Wichtig sind das Ergebnis und die Nachhaltigkeit von Konfliktlösungen. Neben einer schnellen Konfliktintervention, sowie einer Lösung in überschaubarer Zeit, spielen unterbrechungsfreie Abläufe eine wichtige Rolle. Um die Beteiligten nach der Konfliktbearbeitung nicht allein zu lassen, bieten wir sog. Recalls an, um die Nachhaltigkeit zu prüfen und ggfs. nachschärfen zu können.

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Unsere Konfliktmodule

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Mediation

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Mediation (lat. für Vermittlung) ist ein strukturiertes, freiwilliges Verfahren zur konstruktiven Beilegung eines Konfliktes, bei dem unabhängige “allparteiliche” Dritte die Konfliktparteien in ihrem Lösungsprozess begleiten. Die Konfliktparteien (Medianden) streben dabei an, zu einer gemeinsamen und effektiven Vereinbarung zu gelangen, die ihren Bedürfnissen, Interessen und Wünschen entspricht. Wichtige weitere Grundprinzipien sind Vertraulichkeit, Ergebnisoffenheit und Eigenverantwortung.

Supervision

Supervision (lateinisch für Über-Blick) ist eine Form der Beratung, um zur Reflexion eigenen Handelns anzuregen, sowie die Qualität professioneller Arbeit zu sichern und zu optimieren. Teilnehmer einer Supervision können Einzelpersonen, Gruppen und Organisationen sein, die ihr Handeln prüfen und verbessern möchten. Supervision hat inzwischen in vielen Zusammenhängen einen breiten Anwendungsbereich und wird auch zunehmend in der Wirtschaft für Führungskräfte und Projektsupervision genutzt.

Coaching

Coaching vertritt unterschiedliche Beratungsmethoden, nämlich Einzelcoaching, Teamcoaching und Projektcoaching. Im Vordergrund steht die Entwicklung eigener Lösungen und nicht die direkten Lösungsvorschläge eines Beraters. Ziel dieser strukturierten Gespräche ist es, persönliche Kompetenzen und Perspektiven über Anregungen zur Selbstreflexion einzuschätzen und weiter zu entwickeln, um unter anderem auch Konflikte im privaten und beruflichen Umfeld zu überwinden.

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Zunächst füllen Sie bitte unser Kontaktformular aus, damit wir Sie anrufen oder via E-Mail kontaktieren können. Nachdem der Kontakt hergestellt wurde, gehen wir gemeinsam mit Ihnen die folgenden Schritte durch, um die Situation einzuschätzen und Ihnen ein passendes Konfliktmodul bereitzustellen.

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Um eine optimale Beratung und die Auswahl des passenden Konfliktmoduls zu gewährleisten, analysieren wir zunächst mit Ihnen zusammen den Konflikt und klären, wer daran beteiligt ist oder sein könnte. Hierzu benötigen wir möglichst umfassende Informationen Ihrerseits, die Sie uns online oder natürlich auch in einem persönlichen Gespräch mitteilen können.

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Nach der Analyse folgt die konkrete Konfliktberatung dahingehend, welche Konfliktmodule für die Situation in Frage kommen und wie das Setting gestaltet werden könnte. Wir klären mit Ihnen zusammen, wer optimalerweise an dem Konfliktmodul beteiligt werden sollte und wie das weitere Verfahren in zeitlicher und inhaltlicher Sicht gestaltet wird.

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Nach Auswahl des Konfliktmoduls, stellen wir den Kontakt zwischen Ihnen und einem unserer Konfliktmanager her, damit Sie in einem persönlichen Gespräch klären können, ob das notwendige wechselseitige Vertrauen vorhanden ist. Wenn dies der Fall ist, gestalten wir gemeinsam die Durchführung der Konfliktbearbeitung hinsichtlich Zeit, Ort und Setting.

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